by Jason Baird | Jul 15, 2026 | Fundamentals, Improve Results
Plan – Do – Check – Act is a simple framework modeled after the scientific method to guide you through process improvements. Here are some tools you can use to help you put it into practice. White paper on PDCA: The Path to Organic Growth in...
by Jason Baird | Jul 15, 2026 | Improve Results, Process
Using PDCA to improve care, throughput, team experience, and financial performance without defaulting to more people, space, or spending Executive Summary Veterinary hospitals are under pressure to grow while navigating constrained labor markets, rising costs, limited...
by Jason Baird | Nov 10, 2025 | Improve Results
One of the questions I get asked most frequently by people interested in learning more about continuous improvement (CI) is “What books would you recommend to get started?” Here are my top 5 book recommendations. I found all of these books extremely...
by Jason Baird | Aug 15, 2025 | Improve Results
Unlock the power of CIU’s training courses for your entire workforce. With a business subscription, all your employees get open access to all online courses. Imagine the power of your entire team completing improvement projects that wow your customers and help...
