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Standard Work

by | May 14, 2020 |

Standard Work As you may recall, the lean system of continuous improvement is designed to help you achieve the three goals below: Highest Quality Shortest Lead Time Lowest Cost The foundation of achieving these goals is in creating stability in e work flow of your...

Focus on the Process

by | Apr 30, 2020 |

POSTED APRIL 30, 2020 ADMIN Use Good Processes to Deliver Value to Customers As you begin learning about CI principles, there are two important things you must master. First, the purpose of everything we do is to deliver value to the customer. We should always be...

Intro to Standard CI Certification

by | Apr 29, 2020 |

Your pursuit of excellence begins here… The art of evolving, changing, and becoming better is more than just hard work. It is a system that can be learned, mastered and utilized by anyone looking to grow. What is continuous improvement? Call it a mindset, a...

Built in Quality

by | Apr 28, 2020 |

 Building Quality into the Process What is quality? Quality is a subjective term which can be defined differently depending on the person. Dictionary.com defines quality as being of high grade, superiority, or excellence. The American Society of Quality defines it as...

Simple PDCA Toolkit

by | July 15, 2026 | Fundamentals, Improve Results | 0 Comments

Plan - Do - Check - Act is a simple framework modeled after the scientific method to guide you through process improvements. Here are some tools you can use to help you put it into practice. White paper on PDCA: The Path to Organic Growth in Veterinary Hospitals Link...
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The Path to Organic Growth in Veterinary Hospitals

by | July 15, 2026 | Improve Results, Process | 0 Comments

Using PDCA to improve care, throughput, team experience, and financial performance without defaulting to more people, space, or spending Executive Summary Veterinary hospitals are under pressure to grow while navigating constrained labor markets, rising costs, limited...
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How Online Learning Fuels Process Excellence (and Career Growth)

by | April 22, 2026 | Uncategorized | 0 Comments

I’ve learned that process excellence isn’t a one-time project—it’s a habit. And when you’re trying to improve flow, reduce variation, or build a culture of continuous improvement, online courses and certifications can be one of the fastest ways to sharpen your toolkit...
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What is Lean?

by | November 14, 2025 | Fundamentals | 0 Comments

Lean started out as a methodology for building quality cars and is now spreading across many other industries including business and healthcare. Lean is process improvement methodology that focuses on delivering high quality and value to customers through the...
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Top 5 books about Continuous Improvement & Lean

by | November 10, 2025 | Improve Results | 0 Comments

One of the questions I get asked most frequently by people interested in learning more about continuous improvement (CI) is "What books would you recommend to get started?" Here are my top 5 book recommendations. I found all of these books extremely helpful throughout...
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Improve business results with a CIU Subscription

by | August 15, 2025 | Improve Results | 0 Comments

Unlock the power of CIU's training courses for your entire workforce. With a business subscription, all your employees get open access to all online courses. Imagine the power of your entire team completing improvement projects that wow your customers and help grow...
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What is continuous improvement?

by | August 14, 2025 | Fundamentals | 0 Comments

Companies across the globe list Continuous Improvement as one of their main core values. What exactly is it and what's all the hype? Continuous Improvement is a framework for business growth and improvement every day. It draws on principles and tools developed over...
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Building a culture of continuous improvement is a lot like building a car

by | January 12, 2023 | Fundamentals | 0 Comments

This video explains the four principles needed to begin building a culture of continuious improvement by way of comparison to building a car. Build good processes that deliver value Establish standard work for stability and consistency Build quality into your...
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Standard Work

by | May 14, 2020 | Standard Work | 0 Comments

Standard Work As you may recall, the lean system of continuous improvement is designed to help you achieve the three goals below: Highest Quality Shortest Lead Time Lowest Cost The foundation of achieving these goals is in creating stability in e work flow of your...
Read More

Focus on the Process

by | April 30, 2020 | Process | 0 Comments

POSTED APRIL 30, 2020 ADMIN Use Good Processes to Deliver Value to Customers As you begin learning about CI principles, there are two important things you must master. First, the purpose of everything we do is to deliver value to the customer. We should always be...
Read More

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